![]() ![]() We will not represent you before the IRS or state tax authority or provide legal advice. If you receive an audit letter from the IRS or State Department of Revenue on your 2022 TurboTax business return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited business returns filed with TurboTax for the current 2022 tax year. TurboTax Audit Support Guarantee – Business Returns.You are responsible for paying any additional tax liability you may owe. If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. 100% Accurate Calculations Guarantee – Business Returns.(TurboTax Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. If we are not able to connect you to one of our tax professionals, we will refund the applicable TurboTax federal and/or state purchase price paid. Audit Support Guarantee – Individual Returns: If you receive an audit letter from the IRS or State Department of Revenue based on your 2022 TurboTax individual tax return, we will provide one-on-one question-and-answer support with a tax professional, if requested through our Audit Support Center, for audited individual returns filed with TurboTax for the current 2022 tax year and, for individual, non-business returns, for the past two tax years (2021, 2020).(TurboTax Online Free Edition customers are entitled to payment of $30.) This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. Maximum Refund Guarantee / Maximum Tax Savings Guarantee - or Your Money Back – Individual Returns: If you get a larger refund or smaller tax due from another tax preparation method by filing an amended return, we'll refund the applicable TurboTax federal and/or state purchase price paid.This guarantee is good for the lifetime of your personal, individual tax return, which Intuit defines as seven years from the date you filed it with TurboTax. ![]() 100% Accurate Calculations Guarantee – Individual Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.TurboTax does not store online any returns completed using the desktop editions. If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. See this TurboTax support FAQ for accessing prior year online tax returns. Click on the Year and Click on Download/print return (PDF) Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account. Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash I want is to download, copy my last year's 2018 return. Many people have multiple TT accounts and forget how to access them. If you used online software then the tax file is stored online in your online account, If you purchased desktop software then the tax file is only stored on your own hard drive. We cannot look up an order in the user forum, so we cannot tell what you paid for. You say " I purchased Turbotax for 2018 on-line and filed.", but you do not say whether that purchase was online software or desktop software that you downloaded. ![]()
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